Frequently Asked Questions
What is Also Organics?
What makes your product different from all the others on the market?
Also Organics™ creates personal wellness products with the finest, full-spectrum, whole-plant CBD (and CBG)—all made from 100% organic, American-grown hemp. We offer a wide range of products including tinctures, gummies, gel caps, balms, pain salves, lotions, and more. Our unique process of warm water ultrasound extraction leaves behind no chemical solvent residue and enhances standard CBD molecules into nanoparticles, allowing the body’s systems to more easily access the healing potential of CBD. Long story short, these tiny particles are more bioavailable and effective.
In addition to our uniquely clean processing methods, our products are made with non-gmo organic ingredients, and most of them are certified kosher and vegan. See product page for specifics.
Why are you called Also Organics?
The name Also Organics, speaks to addition. We help you feel your best so you can do more. Like the cumulative effect of CBD, we build you up day by day. We believe there’s always more—more to see, more to experience, more to discover. Life is a playground of opportunity waiting to be explored. Also Organics™ unlocks your potential to not only go through life, but ALSO to live it. Our products offer balance in an increasingly chaotic world.
Do you use organic ingredients in your products?
When possible, we use only the best possible organic ingredients to give our bodies a natural way to do more with what’s already inside them. We responsibly process our products and use alternatives to plastics whenever possible, reducing our impact on the Earth and the toxins in your system. Ninety nine percent of the ingredients in our product line are organic.
Do you provide third-party testing?
Each of our products is specially crafted using only the finest high-quality ingredients and infused with organic USDA-certified hemp grown in the USA. We provide a third-party lab analysis for each of our products here. Simply check the LOT code batch number on your product’s label to view the lab results.
What is CBD?
What is CBD?
CBD (short for cannabidiol) is the most prominent phytocannabinoid found in the hemp plant. It is recognized for its multiple benefits for humans and animal companions alike. CBD is nonpsychoactive, is nontoxic, and taps into the receptors in the human endocannabinoid system, a vast network of receptors that help maintain the body’s overall wellness and support many physical processes.
What is CBG?
Like CBD, CBG (short for cannabigerol) is among the 100+ molecules in the cannabis plant and is legal for cultivation, processing, and sale across the United States. CBG is unique for the “precursor” role it plays in synthesizing other cannabinoids like CBD and in synthesizing the overall chemical composition of the plant. For this reason, it is often referred to as the “stem cell” of cannabinoids. Our CBG product is designed to help you achieve your personal best and help you find balance in an increasingly chaotic world.
Is CBD legal?
Hemp-derived CBD was removed from the Controlled Substances Act with the passage of the 2018 Farm Bill. Therefore, it is legal for cultivation, processing, and sale across the United States. Hemp-derived CBD is classified as any plant of the cannabis family that contains less than 0.3% THC.
What is cannabinoid?
Cannabinoids are molecular compounds naturally derived from Cannabis plants; however, they are also found in other plants and are produced inside our bodies. Cannabinoids are classified as fatty compounds that play vital roles within our immune and central nervous systems.
What’s the difference between Hemp and Marijuana?
Hemp and marijuana are both types of the cannabis plant but have a key difference: THC (the compound that causes a euphoric “high”). Our products are sourced from organic hemp, which has high amounts of naturally occurring CBD and low amounts of THC (below 0.3%). Marijuana contains high amounts of THC and low amounts of CBD, which is not preferable for CBD production. While both types of cannabis can be used to produce CBD, only hemp-derived CBD was deemed federally legal by the 2018 Farm Bill.
Am I going to get high from ingesting CBD?
No, CBD will not get you high. It's nonintoxicating. THC is the molecule that binds to receptors in our brain and is the one responsible for the psychoactive effects of marijuana. In fact, CBD is antagonistic to the marijuana high; some research expresses its potential to prevent THC molecules from binding to the brain’s receptors (hence the reason it’s often used to subdue the “paranoia” effects of super-potent THC strains).
What is the Endocannabidiol system?
Is CBD addictive?
CBD has no physically addictive qualities, meaning you can use as much as you want as regularly as you want without worrying about becoming addicted. In addition, if you stop taking CBD, you won’t experience any withdrawal effects, even if you’ve been taking it for a long time. Along with the lack of harmful effects, this makes CBD a very risk-free natural supplement for users.
Full spectrum, broad spectrum and CBD isolates... what's the difference?
Full-spectrum hemp extracts are made when you extract the hemp plant and do not remove any plant material in the process. That means that full-spectrum extracts include the naturally occurring compounds found in the hemp plant. These compounds may include cannabinoids, terpenes, fatty acids, flavonoids, vitamins, and minerals. Full-spectrum hemp products typically include very small amounts of THC (<0.3% as required by law), as it is naturally found in the hemp plant. You may have heard about the hemp entourage effect, which is the belief that hemp products are most effective when they are made from full-spectrum extraction methods, as the chemicals in the hemp plant work together synergistically. Broad-spectrum hemp extracts are typically made using a full-spectrum extraction process, but the THC is removed. This may be a good option if you’re getting drug tested. CBD isolates are created by isolating the CBD from the hemp plant—again, a good option for someone being drug tested. While these definitions are generally true, always check the specific definitions being offered by a company to confirm them, as they can vary from brand to brand.
What is the hemp entourage effect?
The hemp entourage effect is a term used to describe the synergy that exists when the different components of the hemp plant—including CBD, THC, terpenes, and more—work together. To achieve the hemp entourage effect, a product must be full spectrum, meaning that plant compounds have not been removed or added during manufacturing. All of our products are full spectrum and therefore provide the added benefits of the hemp entourage effect.
What are terpenes?
Terpenes are aromatic combinations of carbon and hydrogen in hemp, giving hemp plants their distinct scents. They are found in the trichomes of the hemp plant (the shiny and sticky crystals that cover the leaves and buds of the plant). Terpenes, which are part of a full-spectrum CBD, contribute to the hemp entourage effect.
How does CBD interact with my body?
CBD interacts with your body's endocannabinoid system and can help by inhibiting the enzyme that breaks down your body's endocannabinoids. This gives you a boost by increasing the number of endocannabinoids in your system.
Is hemp seed oil the same as hemp/CBD oil?
No, there is a big difference between the two! Hemp seed oil is from the pressed seeds of the hemp plant. While nutritious, hemp seed oil does not contain any great number of cannabinoids. Hemp CBD oil is made from an extract of the hemp plant that is then blended with a carrier oil. We extract our CBD from the whole hemp plant, and we use USDA-certified organic MCT oil from virgin coconuts as our carrier oil.
Will I fail a drug test?
The hemp that we source is full spectrum and grown in accordance with the 2018 Farm Bill. Therefore, our products will always be below 0.3% THC. Consuming even small quantities of THC regularly via a CBD product could potentially lead to a failed drug test. However, low-quality CBD products may contain more traces of THC than they claim, which is why you should always check third-party verified lab results. (Research has shown that people who consume 6 mg of THC per day have a 25% chance of failing a drug test. This translates to about 2,000 mg per day of CBD oil with a THC content of 0.3% or less).
I'm on medication, can I take CBD?
Since we are not medical professionals, we recommend that you consult with your physician or pharmacist prior to using any cannabinoids.
How is your CBD extracted from the hemp plant?
Traditional methods of cannabis extraction are performed using harsh petroleum or alcohol-based solvents. No matter how much refining is performed on the resulting extracts, some trace of these poisonous solvents remains in the final product. We use distilled water in our extraction process, which leaves no solvent residue to be consumed by the end user.
A vibrating ultrasonic probe immersed in a liquid (in our case, H2O) will transmit alternating high- and low-pressure waves. These fluctuations cause the liquid molecular cohesive forces to break down, pulling apart the liquid and creating millions of microbubbles, which expand during the low-pressure phases and implode violently during the high-pressure phases. As the bubbles collapse, millions of microscopic shock waves, micro jet streams, eddies, and extremes in temperature are generated at the implosion sites and are propagated to the surrounding medium. Although this phenomenon, known as cavitation, lasts but a few microseconds and the amount of energy released by each individual bubble is minimal, the cumulative amount of energy generated by the imploding cavities is extremely high. Because focused ultrasound extraction provides more than 100 times the radiated energy and thus produces higher reproducibility than those obtained with ultrasonic baths, it is ideally suited for the extraction of beneficial cannabinoids. This enhanced extraction is managed by exposing more surface area by reducing the particle size of the material being processed, thus disrupting the cell walls to release the desired compounds.
When extracted properly, the resulting concentrate is reminiscent of the cannabis strain it was extracted from—the taste, smell, and effects are simply amplified due to a larger concentration by weight. On average, cannabis plant buds will yield about 15% of extracted concentrate. As expected, the quality of the extract and bioavailability will greatly depend on the amount and potency of the plant matter/trichomes (the crystalline hairlike structures coating the outside surface of the flowers) used.
What are the benefits of ultrasound-assisted extraction?
- High yields
- Water, as opposed to petroleum products, used as a solvent, resulting in no toxic residue left behind
- Rapid, safe and efficient
- Low energy consumption
- Neutralizes bacteria, mold, and fungi from extracted material
- Non-thermal: terpenes and cannabinoids are not denatured by excessive heat
Can CBD be certified as organic by the USDA?
Yes, and we are actively pursuing our USDA organic certification for the entire product line. We’ve been assured by a third-party certifier that all of our products are eligible for USDA organic certification, and we look forward to completing the process soon.
Does my body really have receptors for these molecules?
Yes. Cannabinoid receptors, located throughout the body, are part of the endocannabinoid system, which is involved in a variety of physiological processes including appetite, pain sensation, mood, and memory. Cannabinoid receptors are of a class of cell membrane receptors in the G protein-coupled receptor superfamily.
Can CBD cause an allergic reaction?
While the likelihood is extremely low, it is possible for a person to have an allergy to just about anything. As with any therapy, there are occasional side effects. Some of the known side effects of CBD Oil and cannabis therapies may include: Inhibition of hepatic drug metabolism/decreased activities of p-glycoprotein and other drug transporters.
Can I use CBD products while breastfeeding or pregnant?
The *FDA advises that during pregnancy and while breastfeeding, you avoid using CBD. However, this study suggests that “endocannabinoids have been detected in maternal milk, and activation of CB1 receptors appears to be critical for milk sucking by newborn mice, apparently activating oral-moto musculature.” We suggest checking with your doctor prior to use.
How are your products tested?
Our products are made with organic ingredients with hemp grown in the USA to ensure that we deliver high-quality, whole-plant CBD. A third-party lab analysis for each of our products is available here. Simply check the LOT code on your product’s label to view the lab results.
Where do you source your hemp from?
Our USDA certified organic hemp is grown in a valley in Oregon, where growing conditions are optimal to produce the quality raw ingredient that is the foundation of our product line.
What is the right product for me?
You can use our product quiz to find the right product for you! Take the product quiz.
My oil is a different color than last time, is this normal?
Our products do not contain any additives, artificial colors, or dyes that standardize the color of our products. Therefore, minor variances in color and hue can occur from batch to batch. Our testing process is designed to identify variances in each batch- not only for color, but for taste and quality as well. If you have questions or concerns, please contact our Support team.
Are your products safe for kids?
In short, yes. We’ve created a product designed specifically for children so we’d feel comfortable giving it to our own kids, which we do. Cannabinoids and endocannabinoids occur naturally in the body, and children are exposed to external sources of cannabinoids quite frequently. In fact, human breast milk is an abundant source of endocannabinoids, which assist with infant development. We suggest consulting your pediatrician prior to providing your child with CBD products.
Do your products contain THC?
“Does CBD oil have THC?” is one of the most common questions we are asked. The answer is simple yet requires more than a simple “yes” or “no” response. The short answer to this question is yes, CBD oil does contain some THC. However, it is a negligible amount of up to 0.3% THC or less and thus will not get you high as a traditional THC product would. It’s important that whatever source of CBD you elect to consume provides you with a Certificate of Analysis (COA) from a reputable laboratory so you know exactly what you’re consuming.
Storing & Usage
What is the shelf life of your products?
All of our products are shelf stable and will maintain their integrity for a minimum of 2 years from the date of manufacture, which is clearly indicated on the product itself. We suggest storing your products in a cool, dry place.
What ingredients are in your kids tinctures?
Our kids tincture is created from Organic MCT Oil, Phyto-Rich Hemp oil. In each 30ml bottle there is 300 mg of CBD.
What ingredients are in your pets tinctures?
Our pets tincture is created from Organic MCT Oil, Phyto-Rich Hemp oil. In each 30ml bottle there is 200 mg of CBD.
What ingredients are in your gummies?
Our gummies are made from organic ingredients and flavorings that work in tandem with the CBD to deliver optimal results, including turmeric, black carrot juice and black currant juice. For a full ingredient list read below.
Organic Tapioca Syrup, Organic Cane Sugar, Gelatin, Organic Lemon Juice Concentrate, Organic Tapioca Starch, Organic Potato Starch, Tartaric Acid, Agar Gum, Natural Flavors, Colors (Black Carrot Juice, Purple Carrot Juice, Carrot Juice, Turmeric, Blackcurrant Juice, Blueberry Juice, Citric Acid).
What ingredients are in your gel caps?
Our gel caps are made from organic full spectrum phyto-rich hemp extract and organic rice flour. For a full list of ingredients read below.
Organic Full Spectrum Phyto-Rich Hemp Extract, Organic Rice Flour, Gelatin (Capsule).
What ingredients are in your lotion?
Our lotion is infused with organic CBD oil, lavender oil and vitamins A and C. For a full list of ingredients read below.
Purified Water, Propylene Glycol, Paraffinum Liquidum, Stearic Acid, Cetyl Alcohol, Organic Cbd Oil, Hydrolyzed Marine Collagen, Ceteareth 20, Deanol, Palmitoyl Oligopeptide, Palmitoyl Tripeptide-7, Silanetriol, Glutamylamidoethyl Imidazole, Fructose Oligosaccharides, Hydroxypropyl Methylcellulose, Porphyridium Cruentum Extract, Magnesium Aluminum Silicate, Polysorbate 20, Triethanolamine, Organic Resveratrol, Phenoxyethanol, Organic Lavender Oil, Inositol Hexaphosphate, Inositol, Phytic Acid, Organic Ascorbic Acid (Vitamin C), Organic Retinol Palmitate (Vitamin A Palmitate).
What ingredients are in your pain salve?
Our pain salve infuses the finest organic ingredients including beeswax, CBD oil, eucalyptus oil and hemp oil to deliver optimal healing results. For a full list of ingredients read below.Lidocaine, Menthol, Organic Arnica, Organic Beeswax, Organic Butyrospermum Parkii, Organic Camphor Oil, Organic CBD Oil, Organic Celery Oil, Organic DMSO, Organic Eucalyptus Oil, Organic Hemp Oil, Organic Lavender Oil, Organic Olea Europaea, Organic Peppermint Oil.
What ingredients are in your drink mix?
Our drink mix comes in two flavors, mixed berry and orange. Each drink mix is infused with vitamins, minerals and organic flavorings. For a full list of ingredients read below.
Vitamin C as Organic Ascorbic Acid, Vitamin B1 Thiamine, Vitamin B2 Riboflavin, Vitamin B3 Niacin, Vitamin B5 Calcium Pantothenate, Vitamin B6 Pyridoxal-5-Phosphate, Vitamin B9 Folic Acid, Vitamin B12 Cyanocobalamin, Organic Full Spectrum Hemp Extract, Organic MCT Powder, Organic Flavoring, Citric Acid, Sodium Chloride, Potassium Citrate, Calcium, Magnesium, Zinc, Sucralose, Silicon Dioxide, Organic Echinacea.
How do I use Also Organic's products?
Shake well. Squeeze one full dropper under tongue. Hold for 20 seconds then swallow. Take first thing in the morning. Repeat as needed, day and night.
1500mg Tincture: Please note, all of our tinctures come in 30ml bottles, meaning that one full dropper of our 1500mg tincture contains 50mg of hemp-derived CBD which is a great starting amount. It’s important to know that everyone metabolizes hemp-derived CBD differently. Most people get the desired result from one dropper; others require less (half a dropper or 25mg of CBD). If you have never used a hemp CBD tincture or know you are sensitive to it, you may want to start with half a dropper (25mg) initially. It may take some testing to determine what the right amount is for your body, based on your goals.
1000mg Tincture: Please note, all of our tinctures come in 30ml bottles, meaning that one full dropper of our 1000mg tincture contains 33mg of hemp-derived CBD which is a great starting amount. It’s important to know that everyone metabolizes hemp-derived CBD differently. Most people get the desired result from one dropper; others require less (half a dropper or 16.5mg of CBD). If you have never used a hemp CBD tincture or know you are sensitive to it, you may want to start with half a dropper (16.5mg) initially. It may take some testing to determine what the right amount is for your body, based on your goals.
500mg CBG Tincture: Please note, all of our tinctures come in 30ml bottles, meaning that one full dropper of our 500mg tincture contains 17mg of hemp-derived CBD and 17mg of hemp-derived CBG which is a great starting amount. It’s important to know that everyone metabolizes hemp-derived CBD differently. Most people get the desired result from one dropper; others require less (half a dropper or 8.5mg of CBD and 8.5mg of CBG). If you have never used a hemp CBD tincture or know you are sensitive to it, you may want to start with half a dropper (8.5mg) initially. It may take some testing to determine what the right amount is for your body, based on your goals.
Please note: All of our tinctures come in 30ml bottles, meaning that one full dropper of our 300mg Kids tincture contains 10mg of hemp-derived CBD which is a great starting amount for any child.
Please note: All of our tinctures come in 30ml bottles, meaning that one full dropper of our 200mg Pet tincture contains 7mg of hemp-derived CBD which is a great starting amount for any small to medium sized pet. Larger pets may require a higher dose.
Wholesale and Policy
Do you offer wholesale opportunities?
We offer highly competitive, volume-discount shipping rates for our wholesale partners. Please complete this brief form for details.
What is your shipping policy?
We offer free shipping for all orders of $150 or more. All other orders will be charged a shipping fee based on final ship weight and destination of the product. Orders are shipped from Nashville, TN, to all 50 states. Delivery to the lower 48 states typically takes two (2) to four (4) business days from the shipping date to be delivered. Please allow for additional shipping time for deliveries to Hawaii and Alaska. We strive to process all orders within one or two business days.
We’re sorry to hear that your package is missing! Please do the following in the event that your tracking information shows that your package has been delivered, but you cannot find it.
- verify your shipping address
- look for a notice of attempted delivery
- check that your neighbors did not receive your package by mistake
- Contact the carrier
1. Call 1 (800) 275-8777 – speak with customer service for a tracking update. Wait at least 7 days after the expected delivery date.
2. Start USPS claim here.
1. Call 1 (800) 742-5877 – speak with customer service for a tracking update
2. Start a claim with UPS here
1. Call 1 (800) 463-3339 – speak with customer service for a tracking update
2. Start a claim with FedEx here
1. Call 1 (800) 225-5345 – speak with customer service for a tracking update
2. Start a claim with DHL here
What is your return policy?
If for any reason you are not 100% satisfied, Also Organics offers a 30-day money-back guarantee. Please contact us with any questions.
PURCHASES FROM OUR RETAIL PARTNERS
Did you purchase our product at a retail store? Please contact your retailer to confirm their policy. We want to ensure that you are happy with our product, so please contact us with additional questions.